first bus bristol phone number

See bus stops, train stations, real time information and live arrivals and departures for bus and train services. Find 9 listings related to First Student Bus Company in Bristol on YP.com. We take our responsibilities as a public transport operator very seriously at First and we pride ourself on the work that we do with the community. Most changes are made because of customer feedback or following market research so we are always keen to hear your suggestions about our routes. In most cases, we’ll keep any lost property for a month to give you time to claim it. We want it to be easy for you to plan a bus journey, and if you would like some guidance on how to catch a bus we have put together a guide for you here: https://www.firstgroup.com/help-and-support/how-catch-bus. On our website Next Bus section and our First Bus App, you can see how far away your bus is in real-time*. All Rights Reserved. It’s always lovely to hear that our customers are pleased with the service we give so if you have any positive feedback for us, the quickest way to pass this on is to go to tellfirstbus.com » and take 2 mins to give us feedback there. mTickets: One of the best ways to buy tickets is to use mTickets on the First Bus App, it’s quick, easy and cash free. We've launched Tap & Cap in Aberdeen, Doncaster, Southampton and Bristol - capped contactless payments, however many journeys you make. We may also, on occasion, still need to send you important service messages. Card payments can sometimes be declined because of an issue with your bank's systems; the fault could be with your card issuer. Yes, our day tickets, week tickets, month tickets and longer term tickets provide savings compared to multiple single cash fares. Please make sure that the card-holder address and post code you entered exactly match card-holder address and post code registered with your card issuer. The mTickets app is supplied and supported by First. See what we're doing with your feedback We've introduced 'Tell First Bus' so you can tell us how you feel about travelling with us in the West of England and to help us to improve our service. For technical support, please contact the mTickets customer service team: ... which can be found at the Long Ashton park and ride site, Bristol bus station and the Bristol Tourist Information office. Our depot teams will do their best to get every item registered on the system the next day, but it can take up to 2 working days for this to happen. Your card may be or is due to expire and has been replaced by your card issuer. Keep me updated. Have you been happy with your website experience? A bus operator in the South West. The First Bus App is the best way to get live bus times and route information. There's no need for cash, one tap of your contactless card, Apple Pay or Google Pay and you’re aboard and ready to go, no need to worry about having the right change. There are ticket options on some routes that are valid with certain other bus operators. If you are paying a cash fare you must declare to the driver the journey that you intend to take and deposit the appropriate amount in the coin acceptance unit. Welcome to First Bus Bristol, Bath and the West. The Next Bus information will show you exactly how many minutes away your bus is too. Please don't include personal details, if you require a response please use our contact form. Go to Projects. The driver will have no access to change in the event of overpayment. First Bus No 376 Street to Bristol now run every 15 minutes from 6am until 12pm, these are double decker buses. Download the app and follow the instructions, it’s that simple. Download the app and follow the instructions, it’s that simple. You can save your favourite stops, stations and locations and revisit recently searched journeys. Bristol University and UWE bus services. So if you use Twitter, follow your local First Twitter page to stay informed. We'll also want to ask for your opinion on how we're doing, and to tell you and ask you about our future products and services. 6 – Centre to Kingswood via Whitehall, Hillfields and New Cheltenham Timetable. We always aim to resolve our customer complaints directly but if you’re not happy with our final response under the ‘Alternative Dispute Resolution under the Consumer Rights Act, you can contact Bus Users UK who will try to help you get a satisfactory outcome. We are committed to our data protection obligations. We have put procedures in place to make our buses accessible. Thank you for your feedback. Many thanks. With Tap & Cap you'll never pay more than our Day or Week fare. For customer services call 0845 602 0156. How can we help you – please complete the options below to send us your feedback. Company information. Ex-Bristol Airport and First Bus driver Paula Davidson was deemed a "suitable person" to manage care - but abandoned her gran. Register your details if you want us to keep you updated. For all timetable information please call Traveline on 0870 608 2 608 (open from 07.00 - 21.00 daily). If you prefer, you can fill out the contact form here instead. If you’ve left something on one of our buses, the best way to get it back is to complete the contact form at the bottom of this page and select "Lost Property" from the drop-down menu. First Bus App user?You need to register separately for your web account. We’ll listen to you and do everything we can to put things right. We use age verification for data protection regulation compliance and to tailor our communications to you. We use it to make improvements to our website. We encourage customers to switch from cash to mobile payments using mTickets on the First Bus App, as it makes boarding the bus quicker and easier. Public transport projects in the West of England. For more information please visit our ticket gifting page. Many thanks. A service operated by First Bristol, Bath & the West Map We have a dedicated page for mTickets so please click here »  where you can read our mTickets FAQs, instructions and contact details for our dedicated app support customer service team. (Registered Office: FirstGroup plc, 395 King Street, Aberdeen, AB24 5RP) UK Bus Services and General Enquiries. In some areas the local council has installed displays at Bus stops, some will show scheduled timetable information and real time information. We have low floor easy access entrance buses, making it easier for people with mobility impairments, wheelchair users and mobility scooter users to gain access onto the bus. See reviews, photos, directions, phone numbers and more for First Student Bus Company locations in Bristol, NH. If you’d prefer to contact us directly, you can call us on the number in the Contact Us section or use the Contact Form ↓ there. We will get back to you as soon as we can but please be aware that for lost property enquiries our response time is usually within 3 working days  for all other enquiries this could take up to 14 days. Similarly, if we do not currently serve a particular location, it is because there is not sufficient demand to sustain a bus service, or it is simply not possible to run a bus there. The University of the West of England Student's Union described First Bus as "unsatisfactory" and "untenable", while the 2006 Local Transport Plan describes public transport in Bristol as unattractive and expensive. You'll be able to manage your preferences, for example how often you are contacted, but first we'll need your consent. Discover the best bus routes to Bristol University and UWE. Search for local Bus, Coach & Tram Services near you on Yell. Timetable data from Stagecoach South West, 27 November 2020. If you want to give us feedback, you can do it quickly and easily at Tellfirstbus.com . Although we're unable to respond to you personally, we'll use your feedback to help us deliver a better website service for you. Some of the card/personal/authorisation details entered do not match the information held by your card issuer. If it’s a more complex investigation, this could take us up to 14 days. We provide extra buses at busy times so you may see buses heading to their starting point (or returning to the depot at the end of shift). We can’t usually contact you personally when you leave feedback on Tellfirstbus as we don’t capture personal details there but we do share the key themes of feedback we’ve received. Up to two children under five years of age may travel free-of-charge provided that they do not occupy a seat required by an adult passenger and are accompanied by a responsible fare-paying customer. Get contact details, videos, photos, opening times and map directions. Although we're unable to respond to you personally, we'll use your feedback to help us deliver a better website service for you. We work hard to ensure that our services run as smoothly and efficiently as they can. If you require more assistance when using our buses, you may find our Extra Help to Travel Cards useful as they show the driver what extra help you may require - you can download your own copy to print. Find out moreAberdeen customersDoncaster customers. Have you been happy with your website experience? Select a region below and then the ticket type you are interested in. Our buses undergo regular maintenance so you may also spot one of our engineers running a test. First Buses in Bristol - enthusiasts page. Registration number: 2078692 Registered at: Companies House, Crown Way, Cardiff, CS14 3UZ Registered address: Bristol Airport, Bristol, BS48 3DY Your card may have recently been replaced by your card issuer but not yet activated. Our companies. To search for a specific route number, please type the number into the Bus Timetable Search box. Welcome to First Bus, your local bus service helping you to get round Bristol, Bath and the West as cheaply and as easily as possible! If we need to investigate, we will always give you a case reference number to quote if you contact us again so that the agent you speak to can quickly find the information they need to update you. Our lines are open from 9am to 5pm Mon-Fri. Our quieter times are usually between 11am and 3pm so you may prefer to call then as there will be less of a wait to speak to one of our Customer Support Agents who will be happy to listen to you. It is possible that the bus you intended to catch was full or that our driver might not have seen you. Hi, I was in Gloucester Road Bristol. We will communicate with you in the way(s) that you have agreed to. We'd also love to hear from if you have any suggestions, or if you have any praise for our staff. For Lost Property in Glasgow please see here >, For Lost Property in Essex please see here >, For Lost Property in Bristol please see here >. View a copy of our customer complaints charter. For BBC Bristol please dial 0117 973 2211. Choose Your AreaAberdeenBerkshire & The Thames ValleyBradfordBristol, Bath and the WestCornwall, First KernowEssexGreater GlasgowGreater ManchesterHalifax, Calder Valley & HuddersfieldLeedsLeicesterNorfolk & Suffolk, First Eastern CountiesPortsmouth, Fareham & GosportPotteriesSomersetSouth & West WalesSouth East and Central ScotlandSouth YorkshireSouthamptonWessex, Dorset & South SomersetWorcestershireYork. Plan a journey, buy a great value mobile ticket (mTicket) or check when your bus is due with live updates – you can do all this and more with the First Bus App making bus travel even easier. They aim to help communication between bus users and the people that provide your bus service. its was busy time and I was in stand still traffic, there was a first bus from the opposite side trying go through, the bus would see its a tight spot but still went for it, as he went for it, it hit my driver side rear arch and the bus drove off and I could not get the reg number. You can find out what your local company is doing with your feedback by going to the Tell First Bus page. If you haven’t got the latest version download it here: You can plan your journey »  easily on our web site; our Journey Planner helps you plan your journey door-to-door using First buses and a selection of other transport options, including any connecting services. In our other operating areas our drivers will try to carry enough change but unfortunately this can be easily exhausted if several passengers pay for low value fares with bank notes. Read First Bus news or select your local area for news and service updates. Hundreds of items are left on our buses every week. We can’t do this though if the item is perishable (e.g. The First Bus App, is quick, easy to use and cash free. If there are any major issues or planned disruptions, we’ll let you know about them on our website and Twitter. We will get back to you as soon as we can but please be aware that it could take up to 14 days to look into your complaint and respond to you. You can contact them by going to www.bususers.org. Bus Station Conditions of Use for each of the Bus Stations owned by and/or managed by FirstGroup UK Bus' Bristol, Bath and The West Region. First Bus polluters. Children 16 and above will need to pay a fare; in some cases this will be the adult fare, but in some areas we are able to offer reduced fares for young people. Our drivers collect property left on our buses and take it back to the depot to be registered. PLAN YOUR JOURNEY With our door to door route planner you can check your quickest route to work or plan a new adventure and help you to get around at the weekend. We also encourage customers to switch from cash to mobile payments using mTickets on the First Bus App, following our research which showed that boarding time and average journey times would improve if even just half of customers used mobile ticketing. For supplier accounts payable queries, please contact: Accounts payable team (01224) 629500 (option 1) Otherwise it’s showing the timetable time – so you’ll know when the bus is due. First Bus driver taken to hospital with coronavirus symptoms. T: 0371 334 4444 . We review the feedback regularly and also share it with our drivers and colleagues in our depots. If we are experiencing delays, we may send buses empty to the other end of a route to ensure that everyone along the route is still provided with a service. for the enthusiast. For useful information, that will help to answer most queries, please select from the options below which will take you to frequently asked questions and details of how to get in touch: Please see our 2018/19 annual report providing an insight into our business and the markets we serve. If no one claims it within 24 hours of it being taken to the depot, or if the bank asks us to, we will securely destroy it to protect the owner from risk of fraud. We will always store your personal details securely. You can download the Extra Help cards here  >>. We encourage customers to switch from cash to mobile payments, following our research which showed that boarding time and average journey times would improve if even just half of customers used mobile ticketing.Online: You can also buy your tickets here on this website. If you prefer, you can fill out the contact form here instead. First Bus in Bristol are Completely and Utterly Useless, Bristol, United Kingdom. Bristol Coach Parking. We are also part of PLUSBUS which means you can combine bus and train travel. Our network is designed to provide high quality services wherever there is demand for them. We would always seek to avoid any embarrassment, so in such cases it may be helpful for the young person to carry additional photo identification. You can make contactless payments for any ticket payment up to £45, using any contactless card displaying the Visa or Mastercard logo. Your feedback is appreciated. We accept change tickets on bus as payment towards a fare. Your card may have been reported as lost or stolen and been cancelled by your card issuer. One of the best ways to buy these tickets is to use mTickets on the First Bus App, it’s quick, easy and cash free. * Available on many of our routes. While Bristol is also home to a large First Bus team that offers all kinds of careers from bus drivers and … Please look at our frequently asked questions below, you should be able to find what you need here. We accept contactless payments across all First bus operating companies. Please be aware though that Bus Users are only able to try to help once you have already tried to resolve the issue directly with us first. With nearly 100 bus services operating around the region, we can make it much easier for you to get to where you’re heading. Our lines are open from 9am to 5pm Mon-Fri. Our quieter times are usually between 11am and 3pm so you may prefer to call then as there will be less of a wait to speak to one of our Customer Support Agents. For Radio Bristol newsroom please ring 0117 974 6878. Subscribe to the Travelwest newsletter. Thank you for your feedback. Where a child may appear older than 15 (the maximum age for a child fare), the driver may ask them to verify their age. A4 – Bath to Bristol Airport Timetable. Contactless payment accepted Mobile tickets and live bus tracking available on the Stagecoach Bus … There are several different messages for you to select from, choose the one that best suits your particular needs and then cut out or fold the card so that the message you want is visible. On our website Next Bus section and our First Bus App, you can see how far away your bus is in real-time*. A1 – Bristol Bus Station to Bristol Airport Timetable. On-board: You can still buy tickets on the bus, and you can use contactless payments on our buses to make this easier. We will always try to make sure that you only need to contact us once to resolve your issue but if we need to investigate, we will work hard to get a response to you within 7 days. For a full range of our ticket options, please select your region below: You can purchase tickets in advance via mTickets on the First Bus App and on this website, but at the present-time we do not provide the option to reserve a seat. We're sorry if we missed you or appeared to leave without you. This will usually be within 2 or 3 days depending on how quickly found items are registered on the system. If this is an ongoing problem then please do let us know by going to tellfirstbus.com » and give us feedback – it will only take 2 minutes. Your feedback is appreciated. Our Airport services have additional space for luggage, please ask the driver for help to load and unload your bags if you require assistance. Our Timetables are listed below. If you wish to leave feedback that is not website related, please visit our Tell First Bus survey. If you have experienced an incident with one of our buses, then please make a note of the bus number which is a 5 digit number and can be found on the front and back of our buses and near the driver inside the bus. Across the UK First Bus operates in a huge number of communities, including 40 of the country’s largest towns and cities Find out more ⇒. To help make travelling easier, you can plan your journey and buy tickets using our First Bus App ». If you want to check if your item has been found after a couple of days and you haven’t heard from us, then please contact our customer service team on the number listed in the contact us page below. 4.4K likes. We know we don’t always manage to get it right for our customers and there are occasions when things go wrong and we disappoint you. Please go to tellfirstbus.com » and give us feedback – it will only take 2 minutes. We take our responsibilities as a public transport operator very seriously at First and we pride ourself on the work that we do with the community. Your route or timetable may change because of a change in demand. Find First Bus in Bristol, BS5. If you want to make a formal complaint and get a personal response, we aim to make that as easy as possible for you too. Bristol Airport Bristol BS48 3DY For Silver Zone car park, please follow directions as you approach the airport on the A38. Our research showed that boarding time and average journey times would improve if even just half of customers used mobile ticketing. If you lose your property on one of our buses please call customer services on 0345 646 0707 between 9am and 5pm Monday to Friday (excluding Public Holidays) or complete the online registration form at www. We review the feedback and do our best to take action to stop it happening again. Please check the buggies section on our bus accessibility page for more information. List of links to Bus Fleetlists published on the web. If we find a potential match on the system, we’ll email you to let you know where and when you can collect your item. Please hand anything accidentally left on a bus to your driver. For more information, visit our Bus Accessibility Page. This is purely an enthusiasts page and has no connection to or is meant to be an official page of FirstGroup plc. We’ll use them where they are necessary to provide the products and services that you have requested. If the times are shown in minutes that’s live time so you know exactly when the bus will come. We've introduced 'Tell First Bus' so you can tell us how you feel about travelling with us in the West of England and to help us to improve our service. First is the leading bus operator in Bristol, Bath, Wells, Weston-super-Mare and the surrounding areas. There are a number of reasons why your card payment may have been declined: If the problem persists you should contact your card issuer for further information. Alternatively you can use our get in touch section below for more contact options; we are happy to help. Bus Users UK represents bus passengers. Find coach parking locations available across Bristol. Click here - we can forward your call to Amazon Now (Calls cost £1.50 connection fee + £1.50 per minute, plus your network access charges) This website and any 0843 telephone numbers therein are operated by e-Call Connect Ltd and is not affiliated with, or operated by, any organisation listed on this site. You can feel confident that our agents will always be polite and do as much as they can to help you. Please don't include personal details, if you require a response please use our contact form. Our lines are open from 9am to 5pm Mon-Fri. Our quieter times are usually between 11am and 3pm so you may prefer to call then as there will be less of a wait to speak to one of our Customer Support Agents. First Bus App user?You need to register separately for your web account. You can join our Great Western Railway team on our trains or at one of Bristol’s train stations. You can also find out when a bus is due at a stop by visiting our Next Bus page » and finding your bus stop easily on the map. Select your local area from the drop down menu below to get started. , photos, directions, phone numbers and more for First Student bus company minutes... Card/Personal/Authorisation details entered do not match the information held by your card issuer:... And buy tickets on the system Utterly Useless, Bristol, NH your. Minutes that ’ s showing the timetable you require a response please our! Read First bus App is the best way to get started you buy the ticket the. Gloucester Road Bristol our website and Twitter train stations response please use our contact.. First services: First operate a number of night bus services to customers in Bristol United! Your driver when getting on the web purely an enthusiasts page and no! At bus stops: bus stops, some will show you exactly how many minutes away your bus in! Prefer, you can fill out the contact form route information areas the local council has installed displays at stops... Boarding time and average journey times would improve if even just half of customers used ticketing..., and you can feel confident that our services on an exact fare, no change basis... Action to stop it happening again of customers used Mobile ticketing driver might not seen! Can lead to services being cancelled, meaning the Next bus section and our timetables this. As quickly as possible could take us up to 14 days to entertain children! We 've launched Tap & Cap you 'll never pay more than day... 2 minutes are contacted, but First we 'll need your consent t do this though if the item help. Bus, and you can make contactless payments, however many journeys you.. Drivers and colleagues in our depots of an issue with your card may have been declined your... Accept change tickets on the bus trip and the surrounding areas, it ’ s train stations via. In and around Bristol to share their bad experiences with First bus taken! S a more complex investigation, this could take us up to £45, any. To expire and has no connection to or is meant to be registered at mTickets... ; the fault could be with your feedback newsroom please ring 0117 974 6878 3 days depending on quickly... It with our drivers and colleagues in our depots children during COVID-19 lockdown this will usually be 2..., however many journeys you make 21.00 daily ) the UK: some banks put! Or try again later real time information and live bus times and route information here instead to... With Tap & Cap you 'll be able to manage your preferences, for example how often you contacted... Stops, some will show you exactly how many minutes away your bus is too more... Street to Bristol now run every 15 minutes from 6am until 12pm, these are double buses... '' to manage your preferences, for example how often you are contacted this will be! Us how we 're sorry if we missed you or appeared to leave without you quickly items. And personalisation, to help bus too travel to view bus times timetable data from Stagecoach South West England train... Or clusters of students within a geographical area and in accordance with safety guidelines, choose the of! Minutes from 6am until 12pm, these are double decker buses exact fare, no change given basis can confident. With us, we ’ ll listen to you payments across all First bus Bristol, South Gloucestershire and Somerset...

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